Cancellation Policy

Last updated: June 24, 2025

At Leucoderma Center, we respect your time and ours. To maintain a smooth scheduling system and ensure availability for all clients, our cancellation policy outlines expectations clearly:

Clients are free to cancel or reschedule appointments up to 48 hours before their session without incurring a fee. Cancellations made within 48 hours of the scheduled time are subject to a 50% service charge, while same-day cancellations or no-shows incur a 100% charge. This structure reflects industry-standard practices, with many businesses requesting 24–48 hours of notice to avoid disruptions.

We understand emergencies can occur. In such instances—medical emergencies, accidents, or sudden illness—we ask clients to reach out as soon as possible. We review these situations compassionately and may waive or reduce fees on a case-by-case basis.

When booking, clients confirm acceptance of this policy. Automated reminders will be sent via email or SMS 72 and 24 hours before the appointment, reinforcing the cancellation terms and fee implications . Timely cancellations allow others to access our services and help us maintain efficient operations.

If your plans change and you wish to reschedule within the advance window, simply contact us, and we’ll adjust your appointment without penalty.